This site contains lottery information intended for adults only.
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Got a question, spotted an error, or just want to say g'day? Use the form below or email us directly. We try to respond within a couple of business days, though it can take a bit longer during busy periods.
If you prefer, send an email to [email protected]. Please include enough detail so we can help you properly — vague one-liners are hard to action.
Golden Lotto Guide is an information site and does not sell lottery tickets or process wagers. If you have a dispute about a lottery ticket purchase, prize claim or gambling account, you'll need to contact the relevant lottery operator directly:
If your complaint relates to content published on this website — for example, inaccurate information or a privacy concern — please contact us using the form above or by email. We'll acknowledge your complaint within 5 business days and aim to resolve it within 20 business days.
If you're unhappy with our response, you can contact the Office of the Australian Information Commissioner for privacy-related matters.
Just to be clear: we can't check your ticket, verify results, process prize claims or help with lottery account issues. That's all handled by the lottery operators themselves. We publish information — that's our lane and we stick to it.